by Meri Gruber | Oct 11, 2012 | Business Rules, Decision Management, Predictive Analytics
James and Gagan will be at the Building Business Capability (@BBCapability) conference in Fort Lauderdale, FL at the end of the month. James will be giving a tutorial on Monday, October 29 on Building Decision Management Systems: Using Analytics to Get More From...
by Meri Gruber | Oct 11, 2012 | Decision Management, Events, Predictive Analytics
The presentation and replay are available from today’s webinar represented by James, “5 Benefits of Customer Decision Management”. You can view the presentation in Slideshare: 5 Benefits of Customer Decision Management from Decision Management...
by Meri Gruber | Oct 8, 2012 | Big Data, Business Rules, Decision Management, Predictive Analytics
It was great to see the FICO Decision Management Awards announced on October 1, 2012. These rewards recognize outstanding use of predictive analytics and decision management technology. Congratulations to Fiserv, Interbank, President’s Choice Bank...
by James Taylor | Oct 8, 2012 | Big Data, Decision Management, Predictive Analytics
I was chatting with our VP of business development today and she shared a great phrase that she had heard recently – “the tyranny of the anecdotal.” This refers, of course, to the terrible tendency of people to use anecdotes and stories to make decisions. The...
by Meri Gruber | Oct 8, 2012 | Business Re-Design, Business Rules, Decision Management, Predictive Analytics
A quick reminder that there are two Decision Management webinars this week. Empower Business Experts to Control the Decision Logic Across Enterprise Applications with SAP NetWeaver Decision Service Management Tuesday, October 9, 2012 at 7am Pacific, 10am Eastern, 4pm...
by James Taylor | Oct 1, 2012 | Business Rules, Decision Management, Predictive Analytics
The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service – Companies hope that “chief customer officers” will provide better service. Yeah, right’. The cynicism is theirs not mine. That said, cynicism about Chief...
