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Machine Learning, Trust and Stephen Covey

Machine Learning, Trust and Stephen Covey

by James Taylor | Aug 8, 2019 | Business Intelligence, Decision Management, Machine Learning

Trust is a big deal when it comes to machine learning. “Black box” algorithms, concerns about bias and a sense that data scientists may know everything about the data but nothing about the business all undermine trust in machine learning models. Indeed, building...
Is Your AI Project About Customer Experience or About Business Decisions?

Is Your AI Project About Customer Experience or About Business Decisions?

by James Taylor | May 10, 2019 | AI, Business Intelligence, Digital Business, Machine Learning

Many organizations are investing in artificial intelligence (AI) initiatives these days. However, many are also lumping all of the uses of AI into the same program. This is a terrible idea because AI technologies are being used for two very different business...
What is an Acceptable Analytic Failure?

What is an Acceptable Analytic Failure?

by James Taylor | Apr 2, 2019 | AI, Business Intelligence, Decision Management, Machine Learning, Predictive Analytics, Strategy

Many speakers on predictive analytics, machine learning (ML) and AI talk about the need to allow data science teams to fail. Without failure, without a willingness to fail sometimes, it’s very hard to build a successful data science program. This is true and often a...
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