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Using Technology to Add Value in Insurance

Using Technology to Add Value in Insurance

by James Taylor | Feb 27, 2019 | Business Process, Business Rules, Decision Automation, Decision Management, Insurance, Predictive Analytics

Matt Josefowticz wrote a great piece recently – Technology May be the Answer for Insurers, but What Was the Question? In this he argues that there are only three levers of value in insurance: 1. Sell More 2. Manage Risk Better (aka underwriting and...
Core Principles for Decision Management Success in Insurance Claims Handling

Core Principles for Decision Management Success in Insurance Claims Handling

by James Taylor | Feb 25, 2019 | Business Process, Decision Management, Insurance

To keep processing costs low, many insurance carriers have a goal to increase the percentage of their claims that can be processed and decisioned with no human decision-making involved. This is called increasing the rate of straight-through processing (STP). Perhaps...
Five Reasons to Fire Your Rules Consultant

Five Reasons to Fire Your Rules Consultant

by James Taylor | Feb 12, 2019 | Business Process, Business Rules, Decision Management, Predictive Analytics

We do a lot of decision management projects, helping clients adopt the technologies and approaches they need to succeed with digital decisioning and decision automation. One of the key technologies for these types of projects is a Business Rules Management System...
This Week at Think 2019: Delivering Excellent Customer Experiences with Analytics and Automation

This Week at Think 2019: Delivering Excellent Customer Experiences with Analytics and Automation

by James Taylor | Feb 11, 2019 | Decision Management

Think 2019 is here! Sharpen your skills. Get hands-on experience with the latest technology. Extend your professional network. It’s virtually impossible not to learn something new among this celebrated community of technologists and thought leaders. And have some...
International Institute for Analytics 2019 Predictions – Some Thoughts

International Institute for Analytics 2019 Predictions – Some Thoughts

by James Taylor | Dec 12, 2018 | AI, Decision Management, Decision Modeling, Predictive Analytics, Strategy

Bill Franks, Tom Davenport and Bob Morison of the International Institute for Analytics recently published their 2019 Analytics Predictions & Priorities. They had some great predictions and suggested priorities around the ethics of analytics, the value of data and...
How More Companies Can Maximize the Potential of Analytics

How More Companies Can Maximize the Potential of Analytics

by James Taylor | Dec 5, 2018 | Decision Management

“While most companies understand the importance of analytics and have adopted common best practices, fewer than 20 percent, according to a recent McKinsey Analytics survey, have maximized the potential and achieved [Advanced Analytics] at scale.” The same survey data...
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