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COVID-19: Drive the future of work (Part 4)

by James Taylor | Jun 18, 2020 | AI, Business Re-Design, Decision Automation, Decision Management, Digital Business, Machine Learning, Strategy

Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and...

COVID-19: Increase transparency (Part 3)

by James Taylor | Jun 16, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling

Following up on part 1 and part 2, McKinsey’s Jump-starting resilient and reimagined operations highlighted how COVID-19 will rapidly increasing expense transparency in organizations. Increasing transparency generally is one of the key benefits of our approach...

COVID-19: Accelerate Digitization (Part 2)

by James Taylor | Jun 11, 2020 | Business Re-Design, Decision Automation, Decision Management, Decision Modeling

Following up on part 1, McKinsey’s Jump-starting resilient and reimagined operations also talked about the impact of COVID-19 in accelerating end-to-end digitization. Many organizations were on this journey already but the need to support remote customers and...

COVID-19: It’s time to transform (Part 1)

by James Taylor | Jun 10, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business

A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...
Algorithms and Regulations: Tips for Success

Algorithms and Regulations: Tips for Success

by James Taylor | May 7, 2019 | AI, Business Intelligence, Business Re-Design, Decision Management, Digital Business

Cathy O’Neill wrote an interesting piece on regulating automated decision making recently. I am not going to argue about whether use of algorithms should or should not be regulated because I think it is inevitable that they will be. The question is how companies...
Using Technology to Reduce Operating Costs in Insurance

Using Technology to Reduce Operating Costs in Insurance

by James Taylor | May 1, 2019 | Business Intelligence, Business Re-Design, Decision Management, Decision Modeling, Digital Business, Insurance, Strategy

In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states that there are only three levers of...
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