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Raise Your Corporate IQ by Documenting and Sharing Business Knowledge

Raise Your Corporate IQ by Documenting and Sharing Business Knowledge

by Ashton DeKeyrel | May 12, 2021 | Business Intelligence, Business Process, Business Rules, Decision Management, DMN

by Charlotte DeKeyrel, Expert Decision Modeler Decision Management Solutions You know who they are—the members of the brain trust in your organizations. They are the seasoned subject matter experts who understand business decision-making and business processes down to...

The Purpose of Analytics is not Reporting or Monitoring but Deciding

by James Taylor | Jul 8, 2020 | Big Data, Business Intelligence, Decision Management, Machine Learning, Predictive Analytics

Some years ago we did some research on the landscape of analytics capabilities. The research looked at the increasingly broad portfolio of analytic capabilities available to enterprises – everything from traditional Business Intelligence (BI) capabilities like...
Machine Learning, Trust and Stephen Covey

Machine Learning, Trust and Stephen Covey

by James Taylor | Aug 8, 2019 | Business Intelligence, Decision Management, Machine Learning

Trust is a big deal when it comes to machine learning. “Black box” algorithms, concerns about bias and a sense that data scientists may know everything about the data but nothing about the business all undermine trust in machine learning models. Indeed, building...
Is Your AI Project About Customer Experience or About Business Decisions?

Is Your AI Project About Customer Experience or About Business Decisions?

by James Taylor | May 10, 2019 | AI, Business Intelligence, Digital Business, Machine Learning

Many organizations are investing in artificial intelligence (AI) initiatives these days. However, many are also lumping all of the uses of AI into the same program. This is a terrible idea because AI technologies are being used for two very different business...
Algorithms and Regulations: Tips for Success

Algorithms and Regulations: Tips for Success

by James Taylor | May 7, 2019 | AI, Business Intelligence, Business Re-Design, Decision Management, Digital Business

Cathy O’Neill wrote an interesting piece on regulating automated decision making recently. I am not going to argue about whether use of algorithms should or should not be regulated because I think it is inevitable that they will be. The question is how companies...
Using Technology to Reduce Operating Costs in Insurance

Using Technology to Reduce Operating Costs in Insurance

by James Taylor | May 1, 2019 | Business Intelligence, Business Re-Design, Decision Management, Decision Modeling, Digital Business, Insurance, Strategy

In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states that there are only three levers of...
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