by James Taylor | Jul 27, 2020 | AI, Business Rules, Decision Automation, Decision Management, Machine Learning
We recently published a new white paper Operationalizing AI: Beyond AI Pilots with Digital Decisioning. Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or...
by James Taylor | Jul 16, 2020 | AI, Big Data, Machine Learning, Predictive Analytics, Strategy
Everyone it seems wants to be an analytic enterprise. But what does it mean to be an analytic enterprise? An analytic enterprise applies analytics deeply and broadly. It uses analytics to solve its most critical run-the-business problems. It uses increasingly advanced...
by James Taylor | Jun 18, 2020 | AI, Business Re-Design, Decision Automation, Decision Management, Digital Business, Machine Learning, Strategy
Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and...
by James Taylor | May 14, 2020 | AI, Decision Automation, Decision Management, Machine Learning, Strategy
A Guest Post by Neill Crossley, ACIB James, thank you for the opportunity to guest blog in your series on Decision Optimization. First to introduce myself….. I’m a veteran of 35 years in Retail Financial Services, 25 of which working in Decision Management, the last...
by James Taylor | May 6, 2020 | AI, Decision Automation, Decision Management, Machine Learning, Strategy
There’s a lot you can do right now to optimize your decisions. You can model your decision-making to understand it better, experiment to gather data about what works and for whom. You can engage in continuous improvement, making small changes regularly. And you can...
by James Taylor | Apr 22, 2020 | AI, Decision Automation, Decision Management, Strategy
Improving the quality of your decision-making can seem straightforward. Take fraud. You know what a good decision looks like – one that results in less fraud. Working to change your decision in ways that reduce the amount of fraud should be easy. Each decision...
